MILDURA FLOWERS

Choose The Flower Company for award-winning floral service in Mildura! As the proud recipient of the Canstar Blue Award for Best Online Flower Delivery in Australia for 2023, we collaborate with top florists in Mildura and nationwide to guarantee top-notch bouquets and stellar service. Experience the ease and reliability that made us number one, ensuring your floral gifts arrive beautifully fresh and just in time for those special moments.

We offer beautiful flowers for many different occasions in Mildura. Our most popular are Happy Birthday Flowers, Sympathy Flowers, New Baby Flowers, & Romantic Flowers.

Yes, we do offer flower delivery in Mildura! Just make sure you place your order before 2 p.m. local time from Monday to Friday, and we’ll ensure your flowers arrive the same day in Mildura. If it’s past 2 p.m., no worries – your flowers will be delivered the next day.

When sending blooms to a residence in Mildura, we deliver between 9 a.m. and 7 p.m., and for workplace deliveries, we aim for between 9 a.m. and 5 p.m. However, during peak times like Mother’s Day, Valentine’s Day, and the festive Christmas season, deliveries might take slightly longer.

In remote areas of Mildura, same-day delivery might not always be possible. If that’s the case, we’ll contact you to discuss alternative delivery options.

Occasionally, it may be necessary for the recipient to collect their flowers from the nearest pickup spot. If this happens, our local florist in Mildura will contact the recipient to arrange the details. If you prefer to keep the delivery a surprise, simply provide your own contact details when placing your order, and we’ll keep you informed instead.

Our florists are skilled in making flower deliveries to hospitals while adhering to specific hospital policies. Here are some guidelines to consider:

• Florists generally are not permitted to deliver flowers directly to the patient’s room. Deliveries are typically left at the nursing station.
• To ensure the safety and comfort of all patients, items like lilies and latex balloons are not allowed due to common allergies.
• Flowers, plants, and fruit baskets are not permitted in Intensive Care Wards and Units.

Before placing your order for flower delivery to a hospital, please confirm the specific policies by contacting the hospital directly. For your convenience, here are direct links to policies at local hospitals in Mildura:

• Mildura Base Hospital Flower Delivery Policies
• Mildura Private Hospital Flower Delivery Policies

The Flower Company can same-day deliver orders on Saturday throughout Australia if they are placed with us before 10.00am in the recipient’s time zone.  

Unfortunately we cannot deliver orders on Sundays or Public Holidays.

If you are dissatisfied with the quality of the flowers or gift received, we kindly ask that you contact our Quality Team for review within 72 hours from the time of purchase. A photograph of the flowers or gift is requested in order for us to review the quality issue and educate our florists. A response to quality issues is usually given within 24 hours of receiving the photo.

In the case of a non-delivery, we require notification within 1 month of the order being sent. We will however always look at things on a case-by-case basis and in that instance a redelivery or refund may be offered. Please contact us about your non-delivery.

Refunds are processed within 3 – 5 business days of the customer being notified that their request for a full or partial refund has been granted. Funds are returned either to their credit card or PayPal account depending on their method of payment. If you have requested a refund you will not be charged any cancellation fees.

We offer our customers the opportunity to upgrade selected bouquets and arrangements from the standard size (as pictured) to our classic or deluxe sizing. An upgrade enables our florist to individually select more beautiful blooms to add to your chosen item to the value paid.

1. Making your Selection:
   Ordering from The Flower Company is easy! Simply browse our selection of flowers and gifts either via the homepage of our website or any occasion categories.

2. Purchasing:
   Once you have made your selection, select which size you wish to order and add any special extras (like a balloon or teddy) to your shopping cart. Then proceed to the checkout.

3. Processing Your Payment:
   Follow the steps to complete the ‘Secure Order Form’, ensuring that you complete the * required fields. If you need to make any changes you can click on your ‘back’ button and edit your order before final submission. After reviewing your order and checking that everything is correct, click the ‘submit’ button to send your order to The Flower Company for processing and delivery.

You are certainly able to cancel or make changes to your order after it has been placed with The Flower Company within a reasonable timeframe before delivery. Please contact us as soon as possible to make these changes.

Please Note: If emailing details of your changes to The Flower Company, you will need to include your order receipt/ order number in the subject line of your e-mail.